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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Print and Document Management Solutions | - Secure printing and document protection - Print management and cost control solutions - Job accounting and usage tracking |
| Topic 2: HP Printing Ecosystem and Solutions Positioning | - HP printers, software, and services ecosystem - Competitive positioning and value selling |
| Topic 3: Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
| Topic 4: HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
HP Selling HP Document Solutions Sample Questions:
What are the benefits of an HP document solution sale to both you and your customer?
- A. increased sales of printers and a great deal for the customer
- B. higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
- C. higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
- D. increased sales of MFPsand greater customer satisfaction
Correct Answer: B 🗳️
What is a key benefit of the introduction of a workflow system, other than straightforward cost savings?
- A. Decisions about how the document is processed are made by the workflow management software, not by the operator.
- B. Decisions about routing print jobs are done at the print server level, not by the operator.
- C. it enables the establishment of a print infrastructure on non-Windows platforms.
- D. Details about printer performance are sent to IT by the workflow software, not by the operator.
Correct Answer: D 🗳️
What is a feature of a solution for managing printing and imaging devices?
- A. It enables the utilization of an IBM mainframe, from which data are routed to the correct printer
- B. It enables customers to manage workflow.
- C. It enables customers to centrally manage their printing and imaging.
- D. It enablescustomers to adhere to statutory regulations, such as Sarbanes-Oxley.
Correct Answer: C 🗳️
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