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HP HP2-K40 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Competitive Positioning & Sales Strategy | 15% | - Differentiate HP solutions from competitors - Address customer objections and concerns - Position cloud and hybrid storage options |
| HP Storage Services & Value Proposition | 20% | - ServiceOne and lifecycle services - Demonstrate ROI and TCO benefits - HP Technology Services and support levels |
| Customer Needs Analysis & Solution Design | 25% | - Identify storage requirements - Analyze business and technical challenges - Match needs to HP storage portfolio |
| Solution Proposal & Implementation Basics | 10% | - Understand licensing and configuration - Create effective sales proposals - Collaborate with technical teams |
| HP Storage Product Portfolio | 30% | - HP 3PAR StoreServ storage systems - Software-defined storage and virtualization - HP StoreEasy and entry-level storage - HP StoreOnce backup and recovery |
HP Selling HP Storage Solutions and Services Sample Questions:
Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?
- A. It allows you to sell HP Technology Services to your customers at a discounted rate.
- B. It waives the certification requirements necessary to sell HP services.
- C. It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
- D. It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.
Correct Answer: D 🗳️
A customer was presented with a competitors product. The customer asks why the company should consider HP's product instead. Which information should be used to convince the customer to use HP products?
- A. information showing how the HP product better meets the customer's business needs
- B. information showing the complexity and cost consequences of the competitor's product
- C. information showing the advanced feature set and better scalability of the HP product
- D. information showing statistics on the better performance specifications of the HP product
Correct Answer: D 🗳️
Which HP product is ideal for providing an SMB customer with itsfirst SAN, entry consolidation,virtualization, and remote office/branch office (ROBO) storage?
- A. HP MSA 1040
- B. HP StoreEasy 1440
- C. HP StoreEver
- D. HP StoreOnce 2000
Correct Answer: D 🗳️
What should you do when you know a customer is talking to a storage competitor?
- A. Attack the competition as the best form of defense.
- B. Use Battlecards and competitive presentations to counter any objections.
- C. Discuss discounts and attach additional options.
- D. Answer only the questions on the customer's Request For Proposal (RFP).
Correct Answer: C 🗳️
A consulting company with limited IT Staff needs to easily manage its storage, files, databases, and backup and recovery processes. What is the highest priority for this company to meet their needs?
- A. internal and external communications improvement
- B. data compliance and protection
- C. increased efficiency of storage utilization
- D. simplified and reduced administration
Correct Answer: D 🗳️
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