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Salesforce Community-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Community-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Community-Cloud-Consultant Exam then he should take this exam.
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NEW QUESTION 93
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account.
How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Assign Super User access to the CEO partner user on the Contact page
- B. Promote the CEO partner user to delegated admin on the partner account
- C. Make the CEO partner user the owner of the partner account
- D. Add a third role to the partner account hierarchy for the CEO partner user
Answer: A
NEW QUESTION 94
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Community URL.
- B. Appending "/one/one.app" to the Community URL.
- C. Global Header.
Answer: A,B
NEW QUESTION 95
Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?
- A. Select the Sales Executive as the running user for the dashboards.
- B. Select the owner of the partner account as the running user for the dashboards.
- C. Select the \Run as logged in user option for the dashboards.
- D. Select the Channel Manager as the running user for the dashboards.
Answer: A
NEW QUESTION 96
Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:
- A. Footer text
- B. Email format
- C. Fonts
- D. Sender's email address
- E. Logo
Answer: A,D,E
NEW QUESTION 97
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend?
- A. Partner Central
- B. Customer Account Portal
- C. Customer Service
- D. Salesforce Tabs + Visualforce
Answer: C
NEW QUESTION 98
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor.
What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 99
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,000 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
What are the two most efficient ways for the Salesforce Admin to fulfill these requirements? (Choose two.)
- A. Set up partner accounts with one role.
- B. Use sharing rules to grant sales managers access to sales employees' data.
- C. Set up partner accounts with two roles.
- D. Make the sales manager the Super User on the partner account.
Answer: C,D
NEW QUESTION 100
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:
- A. Partner Central
- B. Customer Account Portal
- C. Customer Service
- D. Salesforce Tabs + Visualforce
Answer: C
NEW QUESTION 101
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
- C. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- D. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION 102
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Create a Knowledge article and make it visible to the appropriate channel
- B. Edit the Partner Community profile so that the Knowledge tab is visible
- C. Add the Global Header permission set to all Community users
- D. Update the Admin profile so that the Knowledge tab is visible
Answer: A
NEW QUESTION 103
Universal Containers (UC) wants Lightning Experience-enabled employees who have Salesforce user licenses to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud consultant educate employees on how to access the Community?
- A. Direct employees to the App Launcher.
- B. Recommend employees use a separate username for Community access.
- C. Direct employees to the global header.
- D. Advise employees to use the "Login in as" functionality.
Answer: A
NEW QUESTION 104
The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
- A. The Administrator has deselected Community User Visibility
- B. External users cannot view each other within Partner Communities
- C. Users did not approve each others' Friend Requests within the Community
- D. External users can only view each other if they are in the same Account
Answer: A
NEW QUESTION 105
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: * Universal Containers can engage with partners during the Sales cycle. * Universal Containers can have internal ions NOT visible to partners. * The Channel Manager can bring any Universal Containers employee to the ion. * Universal Containers employees may or may NOT have access to the Partner Community. How should a Salesforce Admin fulfill those requirements?
- A. Leverage unlisted groups and record sharing for access control
- B. Leverage private groups and record sharing for access control
- C. Leverage Opportunity feed and group record layout for access control
- D. Leverage Opportunity feed and manual shares for access control
Answer: B
NEW QUESTION 106
Universal Containers sets up and publishes a Community.
What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Select the Community from the global header as an internal user.
- B. Preview the Community as a specific Community user in the preview mode of the Community builder.
- C. Select a Customer user record and select the Login option.
- D. Log in as a customer to the Community with a Test customer login.
Answer: A,B,C
NEW QUESTION 107
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?
- A. Use a trigger to create Community users for all related Contacts on the Account.
- B. Use a Workflow Rule to create a Task for the Administrator with the list of Contacts that should be Users.
- C. Use a Schedule Report that alerts the Salesforce Administrator of new Contacts.
- D. Send an email to the Administrator when the Opportunity is marked Closed Won so they can create Users.
Answer: A
NEW QUESTION 108
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Drag the Reputation Leaderboard Component to the Community page inCommunity Management.
- B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- C. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- D. Select the Show User Rank checkbox for the component in the property editor.
- E. Set the number of users to 5 in the property editor for the component.
Answer: B,D,E
NEW QUESTION 109
Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: * Customer Community * Customer Community Plus * Employee Community * Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers
- A. Partner Community License
- B. LI Customer Community License
- C. Customer Community Plus License
- D. Employee Community License
Answer: A,C
NEW QUESTION 110
Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?
- A. Create a sharing group for partner accounts under Sharing Settings
- B. Turn off Portal User Visibility under Sharing Settings
- C. Deselect Community User Visibility under Sharing Settings
- D. Update the Internal User record to Private under Sharing Settings
Answer: C
NEW QUESTION 111
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]
- A. To addReferences to external JavaScript files
- B. B and C
- C. To add Custom JavaScript blocks
- D. To add SEO meta tags
- E. To modify the community colour palate
- F. To enable single sign on
Answer: A,C,D
NEW QUESTION 112
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
- A. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners
- B. Design and develop custom Community Lightning Components for surveys and electronic signatures.
- C. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.
- D. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.
Answer: D
NEW QUESTION 113
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