Pass Your Salesforce Order Management Order-Management-Administrator Exam Easily with Accurate PDF Questions [Jun 08, 2026]
Order-Management-Administrator Certification Exam Dumps Questions in here
Salesforce Order-Management-Administrator Exam Syllabus Topics:
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NEW QUESTION # 31
An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?
- A. Create an External Data Source in Setup which references the external platform where the Pricebook is held
- B. Go to Setup. Order settings, and select Enable Optional Price Books for Orders
- C. This is not possible, all Products require a Pricebook Entry
- D. Edit the Product page layout to make the Pricebook field not require
Answer: A
Explanation:
Explanation
The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or
4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. Verified References:https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5
NEW QUESTION # 32
In which two ways can Order Management licenses be assigned?
- A. By User
- B. By Permission Set
- C. By Profile
- D. By Hole
Answer: A,B
Explanation:
Two ways that Order Management licenses can be assigned are:
By Permission Set. A Permission Set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A Permission Set can be assigned to individual users or groups of users, regardless of their profile or role. An administrator can create a Permission Set that includes the Order Management User permission, which enables users to access Order Management features and data. The administrator can then assign this Permission Set to the users who need Order Management licenses.
By User. A User is a record that represents a person who can log in and access Salesforce. A User has various fields and settings that determine their access and permissions in Salesforce, such as profile, role, license type, etc. An administrator can assign an Order Management license to a user by editing the user record and selecting Order Management User from the License Type picklist. The administrator can also enable the Order Management User permission on the user record.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_user_permission.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5
NEW QUESTION # 33
How can an administrator quickly examine the relationships between several objects?
- A. Download it from the Partner Community
- B. Go to Schema Builder and check the boxes next to the object names
- C. Generate an Entity Relationship Diagram by going to Data in Setup
- D. File a support case asking for a data relationship diagram
Answer: B
Explanation:
The best way for an administrator to quickly examine the relationships between several objects is to go to Schema Builder and check the boxes next to the object names. Schema Builder is a tool that allows administrators to view and modify the data model of their org in a graphical interface. Schema Builder shows the objects and fields in the org, as well as the relationships between them. The administrator can use Schema Builder to select the objects that they want to examine, and see how they are connected to each other. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.schema_builder.htm&type=5
NEW QUESTION # 34
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
- A. Change Order
- B. rmaorder
- C. Replacement Order
- D. Return Order
- E. Fulfillment Order
Answer: A,D,E
Explanation:
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
NEW QUESTION # 35
How can an administrator quickly examine the relationships between several objects?
- A. Download it from the Partner Community
- B. Goto SchemaBuilder and check the boxes next to the objectnames
- C. Generate an Entity Relationship Diagram by going to Data in Setup
- D. File a support case asking for a data relationship diagram
Answer: B
Explanation:
The best way for an administrator to quickly examine the relationships between several objects is to go to Schema Builder and check the boxes next to the object names. Schema Builder is a tool that allows administrators to view and modify the data model of their org in a graphical interface. Schema Builder shows the objects and fields in the org, as well as the relationships between them. The administrator can use Schema Builder to select the objects that they want to examine, and see how they are connected to each other. Verified References:https://help.salesforce.com/s/articleView?id=sf.schema_builder.htm&type=5
NEW QUESTION # 36
A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?
- A. Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component.Activate the lightning record page by profile for all Service team profiles.
- B. Modify the Order Summary page layout to remove visibility to the Process Exception component for Service team profiles
- C. Add a filter to the Process Exception component on the Order Summary lightning record page to hide the component for the service team's Profile
- D. Modify the service team profiles to remove access to the lightning component and all associated Apex classes
Answer: A
Explanation:
Explanation
The best way for the administrator to meet these requirements is to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. The Process Exceptions component is a standard component that displays process exceptions related to an order on its record page. The administrator can use the Lightning App Builder to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component from the page layout. The administrator can then activate the lightning record page by profile for all Service team profiles, so that they do not see Process Exceptions on any Order Summaries. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.om_process_exceptions_component.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_assign_lex_pages.htm&type=5
NEW QUESTION # 37
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?
- A. Edit the Lightning Record Page and change the Template lo Three Regions
- B. Add another column component lo the existing Lightning Record Page
- C. Create a new Lightning Record Page and select the Three Regions template
- D. Change the page layout template to Three Regions in the layout editor
Answer: A
Explanation:
Explanation
The best way for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5https://
NEW QUESTION # 38
When can an Invoice be created?
- A. At any point before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"
- B. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
- C. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
- D. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
Answer: B
Explanation:
The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoice record from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs, such as adding conditions, actions, or subflows. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_invoice.htm&type=5
NEW QUESTION # 39
What can an administrator use to control what inventory is exposed on specific selling channels?
- A. Selling Channel Flag
- B. Selling Channel Status
- C. Product Filter Status
- D. Product Eligibility Flag
Answer: D
Explanation:
The Product Eligibility Flag is a custom field on the Product object that indicates whether a product is eligible for a specificselling channel. An administrator can use this field to control what inventory is exposed on different channels, such as web, mobile, or store. For example, if a product has the Product Eligibility Flag set to Web Only, it will not be available for otherchannels. References: Order Management Objects, [Product Eligibility Flag]
NEW QUESTION # 40
Which three statements are true about change sets?
- A. Change sets can contain only modifications made through the Setup menu
- B. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- C. A change request should be created when the admin wants to send customizations from the current org to another org
- D. Change sets can only be sent between orgs that are affiliated with a production org
- E. Sending a change set between two orgs requires a deployment connection
Answer: A,D,E
Explanation:
Explanation
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 41
What can an administrator use to control what inventory is exposed on specific selling channels?
- A. Selling Channel Flag
- B. Selling Channel Status
- C. Product Filter Status
- D. Product Eligibility Flag
Answer: D
Explanation:
The Product Eligibility Flag is a custom field on the Product object that indicates whether a product is eligible for a specific selling channel. An administrator can use this field to control what inventory is exposed on different channels, such as web, mobile, or store. For example, if a product has the Product Eligibility Flag set to Web Only, it will not be available for other channels. Reference: Order Management Objects, [Product Eligibility Flag]
NEW QUESTION # 42
What does a summary object represent?
- A. An individual change lo financial data
- B. A change lo an underlying record.
- C. A discount to underlying data
- D. A dynamic view of underlying data
Answer: D
Explanation:
A summary object represents a dynamic view ofunderlying data. A summary object is a type of object that aggregates data from related records and displays it in a single record. For example, an Order Summary object represents the financial summary of an order that is received from an external system,such as B2C Commerce or B2B Commerce. An Order Summary object aggregates data from related Order Item Summary records and displays it in fields such as total amount, tax amount, discount amount, etc. Verified References:https://help.
salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 43
Which two objects are found within Order Management?
- A. Cart
- B. Receipt
- C. Payment Summary
- D. Packing Manifest
- E. Fulfillment Order
Answer: C,E
Explanation:
Explanation
Two objects that are found within Order Management are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Payment Summary. A Payment Summary is a record that represents a payment made for an order or part of an order. A Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_summary.htm&type=5
NEW QUESTION # 44
Which two statements about the Order Summary object are accurate?
- A. It has a single shipping address to which all Order Items will be shipped
- B. It is read-only for financial order data
- C. It can be deleted using the Delete button
- D. it does not exist without the original Order object
Answer: B,D
Explanation:
Explanation
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from anexternal system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 45
A customer orders 10 products. The products must be shipped to three different locations. Two of the orders are fulfilled at the same location. How many Fulfillment Orders would be created for this order?
- A. One Fulfillment Order
- B. One Fulfilment Order per item in the order, totaling 10
- C. One Fulfillment Order per Fulfillment Location, totaling 2
- D. One Fulfillment Order pet destination, totaling 3
Answer: D
Explanation:
The number of Fulfillment Orders that would be created for this order is one per destination, totaling 3. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc. The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. In this case, since the products must be shippedto three different locations, three Fulfillment Orders are created for each destination. Verified References:https://help.salesforce.com/s
/articleView?id=sf.order_management_fulfillment_order.htm&type=5
NEW QUESTION # 46
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Import the Order from the associated Account page
- B. Manually create the Order Summary record
- C. Use the Create Order Summary action on the Order records actions menu
- D. The customer service representative has to wait until the Order Summary is created
Answer: D
Explanation:
Explanation
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 47
An admin is analyzingproject requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?
- A. Download the Single Location High Volume sample flow from the Partner Community and modify all the flows to loop through locations
- B. Download the Single Location High Volume sample flow from the Partner Community and have the developers add Apex code to enhance performance
- C. Download the Multiple Locations sample flow from the Partner Community and have developers add Apex code to enhance performance
- D. Download the Single Location High Volume sample flow and the Multiple Locationssample flow from the Partner Community and make a blend between the two considering trade-offs
Answer: D
Explanation:
TheSingle Location High Volume sample flow and the Multiple Locations sample flow are two examples of how to implement order fulfillment with Order Management. The Single Location High Volume sample flow is optimized for performance and scalability, but it only supports one fulfillment location per order. The Multiple Locations sample flow supports multiple fulfillment locations per order, but it has lower performance and scalability. To support both high volume and multiple locations, an admin can download both sample flows from the Partner Community and make a blend between them, considering trade-offs such as complexity, maintainability, and customizability. References: Order Fulfillment Flows, Partner Community
NEW QUESTION # 48
Once the administrator hasactivated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?
- A. New
- B. Created
- C. Active
- D. Open
- E. Drafted
Answer: A,C
Explanation:
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an orderhas been created or confirmed by a customer, and that it needs to be processed by Order Management. Verified References:https://help.salesforce.com/s/articleView?
id=sf.order_management_order_api.htm&type=5
NEW QUESTION # 49
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
- A. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent
- B. The Order Summary field on the Fulfillment Order object is a Lookup
- C. Rollup Fields cannot sum Currency Fields
- D. The Order Summary object has reached the limit of Rollup Summary fields
Answer: B
Explanation:
Explanation
The reason why Fulfillment Order does not appear as an option when creating a rollup field on the Order Summary object is that the Order Summary field on the Fulfillment Order object is a Lookup. A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. To create a rollup summary field, the relationship between the objects must be master-detail, which means that the child record cannot exist without its parent record. Verified References:
https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5https://help.salesforce.com/s/art
NEW QUESTION # 50
What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?
- A. Payment Summaries
- B. Order Payments
- C. Payments
- D. Order Payment Summaries
Answer: D
Explanation:
Explanation
The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. This object represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5https:
NEW QUESTION # 51
What does the number of Fulfillment Orders created depend upon?
- A. Fulfillment Location, Recipient Address and Quantity
- B. Fulfillment Location, Delivery Charges and Quantity
- C. Fulfillment Location. Delivery Method and Number of Payments
- D. Fulfillment Location. Delivery Method and Recipient Address
Answer: D
Explanation:
Explanation
The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified References:https://help.salesforce.com/s/articleView?id=sf.om_order_fulfillment.htm&type=5
NEW QUESTION # 52
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