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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Mobile UX and Responsive Design - Declarative UX Configuration | |
| UX Fundamentals | 16% | - Accessibility and Inclusive Design - Human-Centered Design Principles - Usability and Information Architecture - Branding and Visual Design Impact |
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Discovery | 13% | - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Business Value of Salesforce UX - Research Methods and Tools |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks wants to determine whether or not the Experience Cloud site it is launching is intuitive. Their UX Designer is going to conduct a usability study. What should be one of the first steps when planning this study?
- A. Write a test plan.
- B. Define the goals of the study.
- C. Recruit the right participants.
Correct Answer: B 🗳️
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Cloud Kicks (CK) wants to provide employees with quick access to apps, objects, and other items in the Salesforce mobile app. Which navigational feature should CK use?
- A. Console Navigation
- B. Personalized Navigation Tabs
- C. Utility Bar
Correct Answer: B 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
A UX Designer wants to explore sample code for Lightning components and see how changing the code affects the visual appearance in real-time, without deploying any code to a Salesforce org. Which resource should help accomplish this?
- A. Developer Center's Lightning Component Library
- B. Lightning Design System Website
- C. Sandbox Org
Correct Answer: B 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted. Which type of relationship should be used to optimize the link between Container and Container Bids?
- A. Many-to-one Lookup
- B. Master-Detail
- C. Hierarchical Lookup
Correct Answer: B 🗳️
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Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style. Which Salesforce Solutions should be implemented to help CK deliver consistently branded content at every touchpoint?
- A. Service Cloud and Letterhead
- B. Email Builder and Customer 360
- C. Distributed Marketing and Journey Builder
Correct Answer: C 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
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