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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Motivation and Employee Behavior | - Content and process motivation theories - Job satisfaction and performance - Incentives and rewards systems |
| Topic 2: Leadership Theory and Practice | - Transformational vs transactional leadership - Trait, behavioral, and contingency leadership theories - Leadership styles and effectiveness |
| Topic 3: Communication and Team Dynamics | - Group development and team effectiveness - Interpersonal and organizational communication - Conflict resolution strategies |
| Topic 4: Foundations of Organizational Behavior | - Introduction to organizational behavior principles - Individual vs group behavior in organizations - Organizational systems and structures |
| Topic 5: Ethics and Decision Making | - Decision-making models - Ethical frameworks in organizations - Corporate social responsibility |
| Topic 6: Organizational Culture and Change | - Change management models - Resistance to change and mitigation strategies - Organizational culture development and impact |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Which option defines organizational culture?
Choose 1 answer
- A. An organizational segmentation according to cultural background
- B. A diverse cultural subset working together to strengthen impact
- C. A human resources department program for recognizing diversity
- D. A shared system of meanings that is unique to the organization
Correct Answer: D 🗳️
What is the optimal method for maximizing team member participation in a global meeting?
Choose 1 answer
- A. Hard copy messaging
- B. Video conferencing technology
- C. Unilateral communication techniques
- D. In-person meeting
Correct Answer: B 🗳️
What defines acceptable standards of behavior that are shared by group members?
Select one.
- A. Group roles
- B. Group norms
- C. Group status
- D. Group conformity
Correct Answer: B 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
Which statement is true about work teams?
Choose 1 answer
- A. Members of the group generate positive synergy through coordinated effort.
- B. The primary goal is to share information that is helpful to individual efforts.
- C. The members' primary focus is on improving individual effort.
Correct Answer: A 🗳️
A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.
- A. Utilizing both individual rewards and team rewards
- B. Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning
- C. Avoiding social loafing by making sure all accountability is joint accountability.
- D. Ensuring there is zero conflict among team members
Correct Answer: A 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
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