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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. What is continuous integration?

A) A method of ensuring ultra-scalable systems through operations engineering
B) Regularly merging code into a central repository with automated builds and tests
C) Automatically releasing every code change into production
D) The ability to track and evaluate service value

2. Which is the purpose of the 'transition' activity?

A) To seamlessly introduce new products into operational environment
B) To ensure continual alignment of product roadmap with needs of service consumers
C) To create prototypes and specifications for products and services
D) To develop, integrate and test digital products

3. Which BEST describes the relationship between digital services and digital products?

A) Digital services are always based on digital products
B) Digital products are always based on digital services
C) Digital products are service actions performed by providers
D) Digital services and digital products exist independently

4. Which of the following is NOT one of the steps in value stream mapping?

A) Value stream identification
B) Value stream management
C) Mapping a 'to-be' value stream
D) Mapping of the 'as-is' value stream

5. Which term describes 'what an organization does for its consumers and other stakeholders and why?

A) Value stream
B) Operating model
C) Organization's purpose
D) Value chain

Solutions: