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ITIL 4 Managing Professional Transition certification is an essential certification for IT professionals who want to upgrade their knowledge and skills in managing and supporting IT services. ITIL 4 Managing Professional Transition certification provides individuals with the latest ITIL 4 framework knowledge, including the best practices for managing and supporting IT services in a modern digital world. The ITIL 4 framework is designed to help organizations deliver high-quality IT services that meet the needs of their customers and stakeholders.
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ITIL-4-Transition (ITIL 4 Managing Professional Transition) Certification Exam consists of multiple-choice questions that test candidates' knowledge and understanding of the ITIL 4 framework. ITIL-4-Transition exam assesses candidates' ability to apply the ITIL 4 framework to real-world scenarios and situations. ITIL-4-Transition exam is administered by PeopleCert, which is an authorized exam provider for ITIL certifications.
The ITIL ITIL-4-Transition exam itself consists of 40 multiple-choice questions that must be completed within 90 minutes. Candidates must score at least 70% to pass the exam and earn the ITIL 4 Managing Professional Transition certification. ITIL-4-Transition exam is available online and can be taken from anywhere in the world, making it accessible to IT professionals no matter where they are located.
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ITIL ITIL-4-Transition Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL 4 Strategist: Direct, Plan and Improve | 10% | - Understand the key practices for direction and planning - Apply the key principles and methods for effective direction and planning - Understand the scope of the Direct, Plan and Improve practice |
| Topic 2: Craft and deliver a focused digital and IT strategy | 25% | - Recognize the components of an effective digital and IT strategy - Apply the strategic approach to digital and IT services - Understand the scope and key concepts of a digital and IT strategy |
| Topic 3: Adopt and adapt the ITIL framework to deliver value in a digital era | 25% | - Map ITIL v3 practices to ITIL 4 practices - Apply ITIL guiding principles in different contexts - Understand the principles and key concepts of ITIL 4 |
| Topic 4: Manage the journey to a service value stream | 25% | - Understand the concept of a service value stream - Apply the service value stream approach to design and deliver services - Identify the components and activities of a service value stream |
| Topic 5: ITIL 4 Specialist: Create, Deliver and Support | 15% | - Understand the key practices for reliable and effective support - Apply the concepts of value streams to design and deliver services - Understand the concepts and challenges of value stream mapping - Understand the key practices for effective service delivery |
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