Long study isn't the requirement; focused study is. The 80 practice questions for the EXIN ITIL Foundation V 3.0 & ITIL Foundation at DumpStillValid are arranged for high-efficiency sessions, so busy professionals in 2026 can prepare in spare hours.
EXIN EX0-101 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation (ITIL v3) |
| Exam Number: | EX0-101 |
| Available Languages: | French, English, German, Japanese, Chinese |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Lifetime (historical certification; no expiry for ITIL v3 Foundation) |
| Exam Format: | Closed Book, Multiple Choice |
| Real Exam Qty: | 40 |
| Passing Score: | 65% (26/40) |
| Exam Price: | N/A |
| Related Certifications: | ITIL Expert ITIL Foundation ITIL Intermediate |
| Sample Questions: |  |
| Exam Way: | Computer-based exam at authorized test centers or online proctored exam |
| Pre Condition: | No formal prerequisite required |
| Official Syllabus URL: | https://www.exin.com |
EXIN EX0-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Functions and Roles | - ITIL Functions
|
| Service Management as a Practice | - Processes Overview
|
| Processes in ITIL | - Service Support Processes
|
| ITIL Service Lifecycle | - Service Strategy
|
EXIN ITIL Foundation V 3.0 & ITIL Foundation FAQ — Straight Answers
The EXIN ITIL Foundation V 3.0 & ITIL Foundation syllabus is organized into 4 domains — including Functions and Roles, Service Management as a Practice, ITIL Service Lifecycle. The percentages show where the exam concentrates its points; weight your revision the same way. The complete outline is listed above.
60 minutes for 40 questions — that's the official shape of the EX0-101 exam. Divide your minutes per question before test day, flag and skip anything that stalls you, and rehearse full timed runs in the DumpStillValid engine until pacing is automatic.
Yes. The free EXIN ITIL Foundation V 3.0 & ITIL Foundation demo at DumpStillValid lets you judge the question quality before paying. Purchases include 365 days of free updates; after that, renew at half price.
The EXIN ITIL Foundation V 3.0 & ITIL Foundation is EXIN's certification exam for EXIN Inc Certification, a Foundation-level credential. Employers value it because it verifies real skills, not attendance. Related credentials include ITIL Foundation, ITIL Intermediate, ITIL Expert.
Delivery is instant: the moment payment succeeds, our system emails the product to your mailbox — typically within a minute — and you can install it on unlimited devices. Still nothing after 2 hours? Check spam, then reach our 24-hour online staff. If you take the corresponding EX0-101 exam within 60 days of purchase and don't pass, we refund in full: send a scanned enrollment slip and the official Score Report PDF within 2 days of your exam, and processing completes within 7 days. Not covered: exams within 3 days of purchase, payer-name mismatches, and free or expired products. Or swap for two equal-value products free instead.
No formal prerequisite required Because vendors adjust eligibility rules from time to time, verify the current requirements on the official page (official EX0-101 exam page) before you register.
N/A per attempt, 65% (26/40) to pass. Retakes cost the full fee again, so treat the 80 practice questions from DumpStillValid as your dress rehearsal — and go in prepared the first time.
EXIN ITIL Foundation V 3.0 & ITIL Foundation Sample Questions:
Which process is responsible for the availability, confidentiality and integrity of data?
- A. Service catalogue management
- B. Information security management
- C. Change management
- D. Service asset and configuration management
Correct Answer: B 🗳️
The multi-level SLA' is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?
- A. Corporate level
- B. Service level
- C. Configuration level
- D. Customer level
Correct Answer: C 🗳️
When can a known error record be raised?
1.At any time it would be useful to do so
2.After a workaround has been found
- A. 2 only
- B. Neither of the above
- C. 1 only
- D. Both of the above
Correct Answer: D 🗳️
Which process is responsible for ensuring that appropriate testing takes place?
- A. Knowledge management
- B. Release and deployment management
- C. Service level management
- D. Service asset and configuration management
Correct Answer: B 🗳️
Which of the following service desk organizational structures are described in service operation?
1.Local service desk
2.Virtual service desk
3.IT help desk
4.Follow the sun
- A. 2, 3 and 4 only
- B. 1, 2 and 3 only
- C. 1, 3 and 4 only
- D. 1, 2 and 4 only
Correct Answer: D 🗳️
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