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ServiceNow CIS-EM certification exam is a valuable certification for IT professionals who want to demonstrate their expertise in event management on the ServiceNow platform. CIS-EM-JPN exam covers a wide range of topics related to event management, including ITSM processes and ServiceNow's event management capabilities. Passing the exam demonstrates a high level of proficiency and expertise in event management and provides a competitive advantage in the job market.
The CIS-EM certification exam covers a range of topics related to the ServiceNow Event Management application, including event correlation, alerting and notifications, event management workflows, and the configuration and customization of event management dashboards. CIS-EM-JPN exam consists of 60 multiple-choice questions and must be completed within 90 minutes. To pass the exam, candidates must score at least 70%.
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The CIS-EM exam is a computer-based exam that is administered by ServiceNow. CIS-EM-JPN exam consists of 60 multiple-choice questions that must be completed within 90 minutes. CIS-EM-JPN exam is designed to test the candidate's knowledge of ServiceNow's event management module and the candidate's ability to implement event management processes in a ServiceNow environment.
ServiceNow CIS-EM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Event Sources and Integration | 10% | - Metric connectors and data collection - Supported event sources and protocols - Third-party integration best practices - Monitoring tool integration |
| Topic 2: Alerts and Correlation | 30% | - Incident creation and integration - Alert definition and attributes - Impact profiles, impact trees, and service impact analysis - Alert Intelligence and Service Operations Workspace features - Alert processing and management rules - Alert grouping and correlation strategies - Priority calculation, scoring, and groups |
| Topic 3: Event Configuration and Processing | 27% | - Event rules, filters, thresholds, and field mapping - Scripting: Regex, JavaScript, PowerShell - Event lifecycle and processing flow - Inbound actions and event management jobs - Connectors: preconfigured, custom, push/pull methods - CI binding and identification |
| Topic 4: Administration and Optimization | 10% | - Performance tuning and noise reduction - Security and access control - Best practices and operational efficiency - Maintenance and troubleshooting |
| Topic 5: Architecture and Discovery | 10% | - Monitoring process and data flow - Discovery and MID Server components - CMDB integration and dependency mapping - Event Management architecture |
| Topic 6: Event Management Overview | 13% | - Customer challenges and business value - Key features and capabilities - IT Operations Management (ITOM) solution - Common Service Data Model - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps |
