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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

A) Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
B) The IBM XIV has two hot spare drives per module to handle failures.
C) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
D) Each drive has spare capacity and spreads the data across the spare capacity of each drive.

2. Which feature in a DS8870 allows a customer to provide access to production data in its training environment without impacting the integrity of the production data?

A) IBM FlashCopy
B) IBM Easy Tier
C) Thin provisioning
D) Real-time Compression

3. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?

A) Check Systems Storage Interoperation Center
B) Perform a proof-of-concept
C) Consult the installation guide
D) Verify the solution using IBM Red Books

4. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
D) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.

5. Which XIV option addresses rapid data growth and financial concerns?

A) Distributed Data
B) IBM Global Financing
C) Growth on Demand
D) Advanced System Placement

Solutions: