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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following will allow a BlackBerry end user to set an Activation password or reactivate a BlackBerry device?

A) BlackBerry@ Web Desktop Manager
B) BlackBerry Resource Kit
C) BlackBerry Administration
D) BlackBerry Desktop Manager

2. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?

A) Power on/off the device
B) Answer a phone call
C) Launch an application (shortcut key)
D) Adjust the Volume up/down

3. What is the list of email retrieval methods that are natively supported on BlackBerry 10 (BB10)?

A) ActiveSync. IMAP, POP
B) ActiveSync. IMAP. POP, CalDAV, CardDAV
C) ActiveSync, IMAP, CalDAV
D) IMAP. POP. SMTP

4. What is expected when the number of license seats is exceeded and the grace period is over?

A) The last activated smartphoneyTablet is de-activated.
B) Only limited functionality is enabled.
C) New activations will be blocked.
D) The smartphone/tabletwill be activated but with a warning.

5. Where are notifications that an application has finished downloading from BlackBerry World enabled?

A) Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
B) BlackBerry World > Settings > General Settings > Download Notifications
C) BlackBerry World > Settings > Notifications > Download Notifications
D) Settings > Notifications > BlackBerry World > Download Notifications

Solutions: