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Avaya 31810X certification exam covers a wide range of topics related to the Avaya Breeze® platform, including application development, system integration, troubleshooting, and security. 31810X exam consists of 60 multiple-choice questions that must be completed in 90 minutes. Candidates must receive a score of 68% or higher to pass the exam and earn the Avaya Breeze® Design certification.
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The Avaya 31810X exam consists of 65 multiple-choice and multiple-response questions, and lasts for 105 minutes. The questions are designed to evaluate the candidates’ knowledge, experience, and skill in designing and implementing complex Breeze® applications. There are no prerequisites for taking the exam; however, it is recommended that professionals have at least two years of experience in the IT industry before attempting the certification. Moreover, it is recommended that professionals undertake relevant training programs and courses to obtain a comprehensive understanding of the Avaya Breeze® platform.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211
To prepare for the Avaya 31810X exam, it is recommended that you have at least six months of experience with Avaya Breeze® and a solid understanding of SIP, web services, and XML. You can also take advantage of Avaya's training courses and resources, which include online self-paced courses, instructor-led training, and exam preparation materials. Additionally, you can join Avaya's community forums to connect with other professionals and get advice and tips from experts in the field.
Avaya Breeze® platform provides a flexible and scalable foundation to build unified communications (UC) and contact center (CC) solutions. With the Avaya Breeze® platform, businesses can easily develop and deploy communication applications that improve collaboration, streamline processes, and enhance customer experiences. The Avaya 31810X certification exam is designed to ensure that applicants have a comprehensive understanding of the Avaya Breeze® platform’s architecture and design principles, as well as the best practices for creating successful applications.
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Avaya 31810X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security, APIs & Interfaces | 20% | - REST APIs, SIP and media control - Authentication and authorization - Data management and privacy |
| Implementation & Troubleshooting | 15% | - Installation and configuration guidelines - Performance optimization - Monitoring, logging and diagnostics |
| Avaya Breeze Architecture & Fundamentals | 25% | - Deployment models and topology - Platform overview and components - Snap-in framework and lifecycle |
| Designing Breeze Applications | 30% | - Integration with Avaya Aura and third-party systems - Workflows and Engagement Designer - Scalability, redundancy and high availability |
| Solution Design & Use Cases | 10% | - Custom communication flow design - Real-world application scenarios |






