Oracle 1z1-562 Q&A - in .pdf

  • Exam Code: 1z1-562
  • Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
  • Q & A: 77 Questions and Answers
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  • Exam Code: 1z1-562
  • Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
  • Q & A: 77 Questions and Answers
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Brief Details

Following are the quick details related to the Oracle 1z0-562 Certification Exam

  • Pass Score: 60%

  • Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal

  • Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials

  • Exam type: Multiple Choice Questions

  • Duration: 120 minutes

  • Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates

  • Number of Questions: 70 Questions

  • Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.

  • Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.

  • Exam Code: 1z0-562

Oracle Utilities Customer Care and Billing 2 Essentials exam, also known as Oracle 1z1-562, is a certification exam that tests the knowledge and skills of professionals in the utilities industry. 1z1-562 exam covers various aspects of the Oracle Utilities Customer Care and Billing (CC&B) software, including its architecture, installation, configuration, and customization.

Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html

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Oracle 1z1-562 (Oracle Utilities Customer Care and Billing 2 Essentials) Exam is an essential certification to validate your knowledge and skills in the Oracle Utilities Customer Care and Billing 2 Essentials. Oracle Utilities Customer Care and Billing 2 Essentials certification examines your abilities in billing, collections, bill presentment, payments, and revenue management, among others. It is designed for professionals who want to sharpen their expertise in managing and delivering the utilities billing process with precision.

Oracle 1z1-562 Exam Syllabus Topics:

SectionObjectives
Topic 1: Use the Oracle Utilities Application Framework- Scripts and Service Scripts
  • 1. Framework Components
  • 2. Script Configuration
- Business Objects
  • 1. Lifecycle Management
  • 2. Algorithms
  • 3. Business Services
Topic 2: Metering and Usage Management- Meter Reads
  • 1. High and Low Validation
  • 2. Usage Processing
- Meter Configuration
  • 1. Register Configurations
  • 2. Meter Configuration Types
  • 3. Meter Types
Topic 3: Payments and Financial Processing- Payment Processing
  • 1. Overpayment Management
  • 2. Payment Distribution
- Adjustments
  • 1. Financial Transactions
  • 2. Credit Notes
Topic 4: Navigate the Oracle Utilities Customer Care and Billing User Interface- Control Central
  • 1. User Preferences
  • 2. Application Viewer
  • 3. Portals and Zones
Topic 5: Customer Information and Account Management- Service Agreements
  • 1. Service Agreement Types
  • 2. Service Point Relationships
- Customer Management
  • 1. Account Records
  • 2. Premises
  • 3. Person Records
Topic 6: Collections and Credit Management- Collections
  • 1. Collection Controls
  • 2. Debt Classes
  • 3. Collection Processes
Topic 7: Billing and Rate Processing- Billing
  • 1. Cancel and Rebill
  • 2. Bill Completion
  • 3. Bill Segments
- Rate Structures
  • 1. Rate Schedules
  • 2. Rate Components
  • 3. Rate Versions

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