Oracle 1Z1-996 certification exam is aimed at professionals who want to validate their knowledge and skills in implementing Oracle Utilities Customer Cloud Service 2019. 1Z1-996 exam is intended for individuals who have a strong background in customer service and cloud technology. Successful candidates will be able to demonstrate their understanding of key concepts related to Oracle Utilities Customer Cloud Service, including configuration, integration, and deployment.
Oracle 1Z1-996 certification exam is an essential certification for professionals who work with Oracle's Utilities Customer Cloud Service. It validates the knowledge and skills of professionals in implementing and managing the solution. Oracle Utilities Customer Cloud Service 2019 Implementation Essentials certification is an excellent opportunity for individuals to enhance their career prospects in the utilities industry and demonstrate their proficiency in implementing Oracle Utilities Customer Cloud Service solutions.
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Billing and Revenue Processes | - Billing configuration and execution - Revenue management and adjustments |
| Topic 2: Oracle Utilities Customer Cloud Service Overview | - Core business processes and workflows - Solution architecture and key components |
| Topic 3: Customer and Account Management | - Account structures and relationships - Customer lifecycle management |
| Topic 4: Security and Administration | - Audit and system monitoring - User roles and access control |
| Topic 5: Integration and Extensions | - Integration with external systems - API usage and data exchange |
| Topic 6: Implementation and Configuration | - Initial setup and environment configuration - Configuration of customer data and service objects |
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