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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Lifecycle Management | |
| Sales Productivity and Management | |
| Collaboration and Integration | |
| Account and Contact Management | |
| Industry Knowledge | |
| Implementation Strategies | |
| Reports and Dashboards | |
| Data Management | |
| Opportunity Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasts to all sales users. What should a consultant consider when rolling out forecast?
- A. Opportunity Splits must be enabled at the same time.
- B. Single Category or Cumulative Forecast Rollup should be defined.
- C. Multiple Forecast Types must be created and activated.
Correct Answer: B 🗳️
Cloud Kicks wants sales reps to be able to give customers access to key files without setting up an Experience Cloud site. Which Salesforce feature satisfies this requirement?
- A. Email template
- B. File sharing link
- C. Chatter link
Correct Answer: B 🗳️
A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organization-wide default setting for Account is Private. What happens if a sales rep has access to a parent account?
- A. Access to child account records is granted via the Account Hierarchy.
- B. Access to child account records is controlled by default Account Teams.
- C. Access to child account records needs to be shared manually,
Correct Answer: A 🗳️
Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success. What should a consultant recommend to meet the requirement?
- A. Create a custom Campaign Group object.
- B. Use the existing Parent Campaign field.
- C. Create a custom Campaign Purpose field.
Correct Answer: B 🗳️
How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?
- A. Observe end users.
- B. Establish KPIs for end users.
- C. Demo Sales Cloud to end users.
Correct Answer: A 🗳️
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