When an employer sees the ITIL-5-Foundation certification on a resume, it signals verified skill. DumpStillValid supports that goal with ITIL Foundation (Version 5) material whose 80 practice questions are refined from a large body of technical knowledge, not copied from stale files.
ITIL ITIL-5-Foundation Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL Foundation (Version 5) Certification Exam |
| Exam Number: | ITIL-5-Foundation |
| Exam Duration: | 60 minutes |
| Available Languages: | Chinese, Portuguese (Brazil), Polish, German, French, English, Spanish, Italian, Japanese |
| Real Exam Qty: | 40 |
| Exam Format: | Single correct answer, Closed book, Multiple choice |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL Experience (Version 5) ITIL Service (Version 5) ITIL Product (Version 5) ITIL Foundation Bridge (Version 5) ITIL Transformation (Version 5) ITIL Strategy (Version 5) |
| Exam Price: | From US$690.00 |
| Passing Score: | 65% (26/40 questions) |
| Recommended Training: | ITIL Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: |  |
| Exam Way: | Online remote proctored or authorized test center |
| Pre Condition: | No prerequisites required; entry-level certification |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-5-foundation-version-50-4154 |
ITIL ITIL-5-Foundation Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Four Dimensions of Product and Service Management | 17% | - Partners and Suppliers - Organizations and People - Information and Technology - Value Streams and Processes |
| Organizational and Value Stream Management | 17% | - Value stream mapping and management - Product and service lifecycle |
| ITIL Value System | 20% | - Guiding Principles - Service Value Chain - Governance - Continual Improvement |
| Key Concepts of Digital Product and Service Management | 18% | - Value co-creation, outcomes, costs, risks, experience and sustainability - Services, products, utility, warranty, service relationships |
| ITIL Management Practices | 28% | - General management practices - Service management practices - Technical management practices |
Before You Buy: ITIL Foundation (Version 5) FAQ
The ITIL-5-Foundation exam contains 40 questions to be answered within 60 minutes minutes. Rehearsing with a timer on DumpStillValid trains you to pace each question instead of rushing at the end.
No prerequisites required; entry-level certification
The ITIL Foundation (Version 5) material is developed by a dedicated research team whose members bring rich hands-on IT experience, including past work for international IT corporations. That background shapes both the questions and the way they are organized for study.
Each ITIL Foundation (Version 5) question is drawn from a large body of technical knowledge and analyzed before it enters the bank. Questions that are no longer relevant to the current exam are removed, while new material is added as the exam evolves, so the set you study stays lean and current.
- ITIL Value System (20%)
- Four Dimensions of Product and Service Management (17%)
- Organizational and Value Stream Management (17%)
Begin with the topics where your confidence is lowest, then confirm the rest.
The passing score for ITIL-5-Foundation is 65% (26/40 questions), and the official exam fee is From US$690.00. Fixing these numbers in mind helps you plan both your study target and your budget.
The package includes 80 practice questions for the ITIL-5-Foundation exam, covering the current ITIL Foundation (Version 5) objectives with verified answers.
ITIL Official eLearning: Visit official page
PeopleCert Official Registration: register for ITIL-5-Foundation
ITIL Foundation (Version 5) Sample Questions:
What is the primary focus of the "start where you are" ITIL Guiding Principle?
- A. Ensure that each iteration aligns with the concept of a Minimum Viable Product
- B. Encourage all staff to clearly understand who their customers are
- C. Assessing the existing resources before making decisions
- D. Reduce complexity by focusing on doing fewer things, but doing them better
Correct Answer: C 🗳️
A team is gathering customer feedback and measuring current service response times to understand its existing performance. Which step of the ITIL Continual Improvement Model does this activity represent?
- A. Take action
- B. Where do we want to be?
- C. What is the vision?
- D. Where are we now?
Correct Answer: D 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
Which dimension of service management is concerned with ensuring that a company's structure supports the fulfilment of strategic goals?
- A. Information and technology
- B. Value streams and processes
- C. Partners and suppliers
- D. Organizations and people
Correct Answer: D 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
Who is responsible for the procurement and use of services ?
- A. Digital product vendor
- B. Service provider
- C. Service consumer
- D. Sponsors
Correct Answer: C 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
Which of the following terms BEST describes a change?
- A. Any component that needs to be managed in order to deliver an IT service
- B. An unplanned interruption to a service or reduction in the quality of a service
- C. An underlying cause of one or more incidents
- D. The addition, modification, or removal of anything that could have an effect on products and services
Correct Answer: D 🗳️
Explanation: Only visible for DumpStillValid members. You can sign-up / login (it's free).
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Viewing questions 1-5 out of 80 questions.
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