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Appian Certified Analyst Sample Questions:

1. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

A) Review the emails and attachments using trained artificial intelligence to extract order data information
B) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
C) Provide a task after the order email was received asking the team to check the order status and select the next step option
D) Prompt the order management team members with a task to create an order in the CRM platform

2. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?

A) Scrum Master
B) Product Owner
C) Sponsor
D) Appian Analyst

3. You are translating a user requirement into a user story and need to ensure that the desired functionality will be delivered as expected.
What needs to be written into the user story to ensure it will meet the requirement?

A) Business value
B) Test Script
C) Estimation of effort to develop
D) Acceptance criteria

4. You need to draft user stories.
What are the three most important requirements to collect?

A) Report Filters
B) User Experience
C) Branding
D) Process Workflow steps
E) Security

5. According to best practices, which two types of tests should be considered during user acceptance testing (UAT)?

A) Platform security testing
B) Load testing
C) Regulation acceptance testing
D) Functional testing

Solutions: