Failing the 31860X exam means paying the registration fee all over again, and those fees add up fast. Candidates in 2026 use the Avaya IX™ Calling Design practice questions at DumpStillValid to walk into the test already knowing what the real thing feels like.
Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Available Languages: | English |
| Related Certifications: | Avaya Implementation Engineer Avaya IX™ Contact Center Avaya Solutions Architect |
| Exam Format: | Scenario-based questions, Multiple choice |
| Sample Questions: |  |
| Exam Way: | Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region). |
| Pre Condition: | Recommended prior experience with Avaya communication solutions and IP telephony concepts. |
Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Troubleshooting | - Monitoring tools and logs - Common deployment issues |
| Endpoints and Devices | - IP deskphones and soft clients - Device provisioning and management |
| Integration and Interoperability | - Third-party SIP integration - PSTN connectivity |
| Call Control and Signaling | - Call routing and dialing plans - SIP fundamentals in Avaya IX |
| Avaya IX Calling Architecture | - Solution design principles - Core platform components - Deployment models (on-premises / hybrid) |
Common Questions About the Avaya IX™ Calling Design Exam
The Avaya IX™ Calling Design exam is the official Avaya test registered under exam code 31860X. Passing it earns you the Avaya IX™ Calling Design certification, a credential at the Professional level. It is also linked to the related certifications: Avaya IX™ Contact Center, Avaya Solutions Architect, Avaya Implementation Engineer. Avaya exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
Recommended prior experience with Avaya communication solutions and IP telephony concepts.
Eligibility rules do change from time to time, so confirm the current requirements before you register.
Registration for the Avaya IX™ Calling Design exam goes through the official channels below.
As for the delivery format, the exam is taken Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region)..
Avaya points candidates toward the following training options for Avaya IX™ Calling Design.
Course work builds the foundation; question practice makes it stick. The 62 practice questions in the DumpStillValid 31860X package let you rehearse each topic under exam-style pressure before the real thing.
Yes. DumpStillValid offers a free PDF demo of the Avaya IX™ Calling Design material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the Avaya IX™ Calling Design exam within 60 days of your purchase and do not pass, DumpStillValid backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
Delivery itself is instant: your files are downloadable right away and emailed to you within one minute of payment. If nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you may install the software on.
The official Avaya IX™ Calling Design syllabus is organized into 5 domains. Key areas include Avaya IX Calling Architecture, Call Control and Signaling, and System Administration and Troubleshooting. The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
Avaya IX™ Calling Design Sample Questions:
In an Avaya Aura 8.1 deployment, where do Remote SIP Workers ultimately register?
- A. Avaya Device Adapter
- B. Session Manager
- C. System Manager
- D. Communication Manager
Correct Answer: A 🗳️
A customer has a single size with 2,500 users. They want a solution that provides hardware redundancy. The failure of a single component should not be service impacting.
Given these parameters, what would satisfy their request?
- A. Communication Manager Duplex
- B. Communication Manager Simplex with Survivable Core
- C. Communication Manager S8300
- D. Communication Manager Simplex with Survivable Remote
Correct Answer: A 🗳️
A customer has 80 remote users, and you expect 25% of the users will be connected at any one time using
G.729. Assuming the following requirements:
* a G.729 codec requires 30 kbps
* a G711 codec requires 80 kbps
* 720p HD video codec requires 512 Kbps
How much bandwidth is needed for a public interface WAN link of the centralized SBCE for the deskphones used by remote workers?
- A. 2400 Kbps
- B. 600 Kbps
- C. 6400 Kbps
- D. 1600 Kbps
Correct Answer: C 🗳️
In a discussion with your customer you are explaining local survivability and the SIP Trunkingfunctionality provided by a Branch Session Manager.
Which two statements would be a part of your discussion? (Choose two.)
- A. The Local Survivable Processor (LSP) connects directly to the SIP Service Provider.
- B. The branch gateways connect with the Local Survivable Processor (LSP), which serves as the controller.
- C. Outgoing calls from the branch are routed through the LSP and branch gateway before going to the SIP Service Provider.
- D. The control of the branch SIP telephones transfers from the core network Session Manager to the Branch Session Manager.
Correct Answer: B,C 🗳️
If a customer has an Avaya Aura 7.0 and shuffling is turned on within Communication Manager, which statement describes the media processing resource (DSP) requirements for a two-party call originated statement describes the media processing resource (DSP) requirements for a two-party call originated by a SIP station and terminated by an .H323 IP Trunk being recoded?
- A. SIP-SIP two-calls calls will use SIP Direct Media, so no media-processing channels are required for this call.
- B. This call cannot shuffle, and one media-processing channel is required for the entire call.
- C. Multi-party (i.e. 3-party or greater) calls cannot shuffle, and require media-processing channels for the entire call.
- D. This call will shuffle after initial call set-up; i.e., one media-processing (DSP) channel is required for the first 20 seconds of the call, for each party.
Correct Answer: B 🗳️
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